A non-refundable 30% deposit is taken when booking, the balance will automatically be taken 70 days before the start of your stay. If the booking is made less than 70 days before the start date of your stay the full price of the stay will be taken. If the balance is not paid by the due date Re:treat Glamping reserves the right to re-let the lodge and retain the deposit.
Your Booking is confirmed and a contract between you and us will exist when we receive payment of the deposit/full payment and send you a ‘booking confirmation’. This booking confirmation will normally be sent out within 48 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email (firstname.lastname@example.org). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately.
We’re sorry for any inconvenience, but payments via our online booking system can only be made by credit and debit cards.
Re:treat Glamping only accepts bookings from persons over 18 years of age. We reserve the right, at all times, without statement of reasons, to refuse or cancel a booking.
The prices advertised are not binding; Re:treat Glamping reserves the right to modify these prices at any time. We also reserve the right to correct errors in both advertised and confirmed prices. At the time of booking you will be informed of the prices applicable. The price stated on the ‘booking confirmation’ is binding.